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Things to note when making an inquiry

  • We place the highest importance on your privacy and strive to protect the personal information that you provided to us.
  • Please visit our company’s Privacy Policy page for the details on our general views on the handling of your personal information.
  • Please contact us by phone if you do not receive any answer from us because the email address that you provided to us is incorrect or due to a system failure.
  • The emails from our company are addressed to you individually. Please do not reproduce part or all of the answer contents and use them for any secondary purposes.
  • Please understand that we will respond to your inquiries during our company’s business hours. In some cases, it may take some time before we can send a reply. Opening hours: 9:00 to 17:00 (except on Sundays, Mondays, national holidays, New Year holidays, and summer holidays)